After sending out a survey to clients across the nation, Hair Cuttery launches a way for clients to enjoy their favorite salon services without the extra safety concerns during the highest peaks of the COVID-19 pandemic.
The survey showed that 20% of their customers nationwide fir not want to come into the salon. Curbside Cuts was designed as an outdoor salon experience with the first location in Florida.
STRATEGY
DETAILS
Aug 20 - Sept. 7
9 a.m.- 11:00 a.m.
Aventura, Florida
Basic Hair Cut $19
RESULTS
FEEDBACK
76%
21%
3%
Due to the media attention and local buzz, the program was extended from one week to three weeks.Curbside Cuts was then offered at over 20 more locations with outdoor salon booths.
Customers were more open to making appointments inside of the salon after Curbside Cuts.